The need for Healthcare Portals has increased over the years but especially since the beginning of Covid-19, there has been an exponential rise in online Healthcare service demand. One of the reasons behind this is that people are afraid of visiting doctors as doctors are been getting in touch with a large number of patients and the chances of spreading the Covid-19 virus also increases.

The Covid-19 pandemic has led to an increase in overall technology adaptation by the present generation as technology makes it possible to communicate efficiently by maintaining social distancing and thus reducing the chances of Covid-19 virus spread.

To develop a successful app like ZocDoc or any Healthcare app you would need to fulfill the requirements of three parties involved in successful implementation.

1. Patients Website, Android and iOS Apps

Depending on the patient's preference they would choose to book a doctor’s appointment, attend a video call consulting, or order medicines for home delivery from a web portal or through an app on Android or iOS phones. So there will be a need to develop all the three portals as the user's convenience is more important in serving the maximum number of users.

Usually, a patient should be able to carry out research regarding specialist doctors and get access to their patient reviews and ratings. Search and filter option to shortlist the doctors based on our requirements and book an appointment with the finally selected doctor. The patient should also be able to update or cancel the appointments easily

2. Doctors Web Portal

As most of the doctors would be attending patients when they are at their clinics so it is not necessary to develop android and iOS apps for doctors but in case any of the features offers requires a doctor to use apps then you should definitely develop an app for the same.

A doctor should be able to accept or reject the appointments based on their availability. For emergency cases, if you provide patients a feature to chat with the doctor then you would require an app for doctors or should provide integration with messenger or Whatsapp to chat.

3. Admin Web Portal

The admin web portal would deal with the management of users and doctors, their payments, account management, and Delivery agent management. The admin would also be responsible to promote the app and increase the user base as well as user engagement.

4. Delivery Agent App

If your Healthcare app provides facilities to deliver medicines based on orders then you would require an app for sharing the information of delivery like address, contact details, Name, etc. The delivery app should also be integrated with navigation facilities for the delivery agent to easily find the delivery location.

5. Clinic Web Portal

The need for a clinic web portal is to store a patient’s medical data and should be made available with maximum security. The platform can be made available with the latest technologies like Blockchain to make it more secure.

Latest Technologies that can be implemented in a Healthcare app like ZocDoc

1. Artificial Intelligence & Machine Learning

2. Augmented Reality & Virtual Reality

3. BlockChain

Based on your offering requirements the cost to develop Healthcare Portal like ZocDoc is $20 - $100K.